⏰ How long does it take to set up Stylo in Zendesk Support?

Getting started with Stylo takes a few minutes. All you need to do is: 

1. Download the Stylo app into your Zendesk Support instance via the app marketplace
2. When the app is installed you need to accept the API access and the online terms by clicking on the Stylo app icon on the left hand side: 
   
3. After the api access is granted, Stylo will start reading your incoming support tickets and updating custom fields (you can find these fields by just searching for Stylo in your list of Ticket Fields, in the admin settings) and displaying score updates on the ticket view app on the right hand side of each ticket: 
   
4. There's no need to set up any rules, triggers, automations, reports, or do anything else if this is the data you're looking for. If you'd like to see how this data rolls up in reports, you can check out the Dashboard section of the Stylo app (click the Stylo icon on the left bar below the gear icon, then click Dashboard) or check out our page that outlines how you can build incredibly powerful custom reports with Stylo data.